About Us

"Healthcare with a Heart"

 

Moses Lake Community Health Center is dedicated to serving migrant and seasonal farm workers, the uninsured, underinsured and others who have difficulty accessing care. The Health Center has served the community in Moses Lake since 1978 and opened operations in Quincy in 2002.

Moses Lake Community Health Center (MLCHC) is a non-profit, community-driven and patient-centered health care organization. We are committed to providing high quality, compassionate, and comprehensive primary health care services for the entire family, with a special focus on the underserved and migrant farm-workers in our community. Medical and dental care centers are located in Moses Lake and Quincy, and a dental center is located in Ephrata.

Founded in 1978 as a satellite dental clinic of the North Central Washington Migrant Health Project in Wenatchee, MLCHC expanded in 1979 to include medical care to a primarily indigent and migrant population. The initial staff consisted of one physician, one physician’s assistant, and two dentists. With the addition of a second physician in 1981, the clinic was able to provide obstetrics and in-patient medical care and took the first step toward becoming a comprehensive primary care center.

Today in 2020 – 8.5 full-time physicians, 18 nurse practitioners/physician’s assistants, 9.5 dentists, and 6 dental hygienists are part of over 295 full-time staff members providing primary care, preventive, and wraparound services to a wide demographic of patients in the area. MLCHC assures patient care is culturally appropriate, in part by employing bi-lingual staff. Over 28,000 patients received care in 2018.

Over this 42-year period, quality primary care services tailored to the needs of underserved populations has been expanded to include ancillary services such as Lab, Pharmacy, Imaging, Behavioral Health, Women Infant & Child (WIC), Maternity Support Services and Parent to Parent.

MLCHC is governed by a board of directors, of which at least 60% are patients of the center. The board of directors assesses the needs of the community and determines if additional clinical services and locations are needed to provide medical,
dental and wraparound services to the communities we serve.



The Moses Lake Community Health Center is committed to providing high quality, compassionate, and comprehensive primary health services for the entire family, with a special focus on the underserved and migrant farm-workers in our community.

Continually transform our health care delivery system to improve the health of the communities we serve. We will relentlessly pursue perfection and be driven by continuous learning and growing. We will achieve superior clinical outcomes and the highest levels of satisfaction with a patient and family-centered focus.

Our goal is the intersection of best performance in these four areas:

  • Improved Health: Tangible improvement in the health of our patients and our community
  • Patient Experience: Enhanced patient care experience for each individual, including quality, access, and compassionate service
  • Controlled Costs: Costs of care for both the patient and our clinics minimized
  • Growth: Continued growth of our service array and our facilities to best serve our patient population and community

Over the next three years, the drivers for our work and decision-making will be performance on these key strategies:

  1. Provide a Robust Family Practice
    Build our family practice to include the spectrum of services that enables us to serve and retain our patients from infancy to eldercare
  2. Provide Superior and Compassionate Service
    Intensive focus on enhancing the patient's experience of our clinics, strengthening our ability to attract new patients, retaining current patients, and increasing patient referral
  3. Maximize Capacity & Anticipate Growth Opportunities
    Grow in current facilities to optimize capacity while anticipating opportunities for future facility needs and expansion into new communities

The Health Center offers a full complement of staff ready to serve individuals and families with significant health needs related to poverty, limited access to healthcare, language and cultural differences, and psychosocial issues. The Health Center addresses these barriers in a variety of ways, including:

  • Providing high quality, comprehensive primary care services regardless of a patient’s ability to pay;
  • Educating patients on ways to make their homes and work healthier environments;
  • Employing multi-lingual staff who also share the culture of our patients; and
  • Providing mental health, substance abuse, case management, and other support services.

The patient population is diverse, spanning a wide cultural and economic spectrum from migrant farmworkers to private business owners. The Health Center serves a substantial number of Hispanic patients and a growing number of Russian and Ukrainian patients.

Moses Lake Community Health Center, Quincy Community Health Center, and Ephrata Community Dental Clinic are private, not for profit providers of health and dental care with many services in each location. Everyone is welcome at our clinics! We offer high quality, affordable health services for people of all ages. At our Community Health Centers, we care for the whole person, not just their illness. All of our facilities accept all forms of payment including most health insurance plans. We also offer eligibility assistance for those without insurance to help find a suitable insurance plan. For those who do not qualify for an insurance plan, we offer a sliding fee scale that discounts charges based on income and family size.

As an HRSA Health Center Quality Leader, we were among the top 30% of all HRSA-supported health centers that achieved the best overall clinical outcomes, demonstrating high-quality across clinical operations.

We are PROUD to be a @HRSA Health Center Quality Leader. Learn more at http://bit.ly/2pJdqEn.”

 

About MLCHC

Moses Lake Community Health Center is dedicated to serving migrant and seasonal farm workers, the uninsured, underinsured and others who have difficulty accessing care.  READ MORE...

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

  

Moses Lake Community Health Center

605 Coolidge Street
     Moses Lake, WA 98837

 (509) 765-0674
 (800) 371-8638
Nurse Advice Line
    (509) 765-0674

Cancellation Line
    (509) 766-8975

Quincy Community Health Center

1450 1st Avenue SW
     Quincy, WA 98848

 (509) 787-6423
 (800) 935-1464
Nurse Advice Line
    
(509) 787-6423

Ephrata Community Dental Clinic

204 12th Ave SW
     Ephrata, WA 98823
 
(509) 754-6199